Delivery FAQ

So how does it work?
We deliver to any NON RURAL ADDRESS (RD#) in the Blue Area of the map. We use Fastway or NZ Couriers. Please check if you are considered Rural here before placing an order: https://www.addresscheck.co.nz/
Ordering
> Either make up your own custom box by adding products to the cart and checking out (min. order $40) OR select "$40 Mystery Box" and receive a random selection of seasonal produce plus something extra for free. You can also choose to add a few custom selections to your cart as extras with the mystery box, if you would like a few specific things.
> Just select your delivery/pickup option and checkout.
> Delivery/Pickup options are as follows:
- Home Delivery via Courier (Auckland & North of Auckland) - Couriered on Tuesday. You should receive your produce fresh on the same day. Very rarely it may arrive on Wednesday morning, but with our new upgraded packaging - it will still be cold and fresh on arrival. NO RURAL ADDRESSES. We use NZ Couriers & Fastway. Check if you are rural here: https://www.addresscheck.co.nz/ (delivery cost includes $4 for chiller box + ice pack, which can be returned in lots of 4 for $3 credit per box - both box and ice pack must be returned for full credit) Free delivery for orders over $100
- PICKUP - Mangawhai - Kakariki Health and Wellbeing (Address: 52 Moir St, Mangawhai 0540) (PICKUP FRIDAY 3.30pm onwards (after hours fine)) + $4 for chiller box (can return for $3 credit)
- PICKUP - Kaiwaka - Well of Health (1929 State Highway 1, Kaiwaka 0573) - (pickup FRI 2.30 onwards (after hours fine)) + $4 for chiller box (can return for $3 credit)
- PICKUP - Matakana Village Farmers market (2 Matakana Valley Rd, Matakana 0985) (pickup SAT 8am - 1pm) + $4 for chiller box (can return later for $3 credit or return immediately for $4 credit)
- PICKUP - Puhoi Village Farmers Market (**Last Sunday of every month only**) (pickup SUN 9am - 1pm) + $4 for chiller box (can return later for $3 credit or return immediately for $4 credit)

> We are more than happy for you to return your chiller boxes (and ice packs for couriered boxes) in reasonable condition so we can re-use them. You can either return them to one of our pickup points for $3 credit per box (or transfer the produce to your own bag and return the box immediately for $4) OR Once you have got at least 4 chiller boxes to return, then just contact me at jordan@aotearoamarketgarden.co.nz to let me know. I'll email you a courier ticket that you can attach to the boxes and you can leave them out for the courier to pickup when they come to drop your next order off. Once I receive them, I will credit $3 per box returned to your account. If you received an ice pack with your box, this will also need to be returned for a full credit. To make it cost effective, I'm unable to send you a courier ticket to return less than 4 boxes, although you are welcome to send them back at your own cost.