Delivery FAQ

So how does it work?
***UPDATE*** We are no longer able to deliver to rural addresses. The courier just isn't reliable enough when fresh produce is concerned, and we don't want to disappoint. You can always get your box sent to a non-rural address nearby if this is possible.
Ordering
> You sign up for your weekly box subscription.
> Your card won't be charged for the subscription immediately, but will instead be charged every Thursday.
> Between 10am Tuesday - 10pm Thursday you can build your custom box by purchasing products on the Shop Page. Once you have at least $40 of produce in your cart you can check out. The $40 you pay for your subscription will be credited to your order and if your order exceeds $40 you will just need to pay the balance
> If you don't choose/remember to customise your box before 10pm Thursday then you will receive a standard set veggie box instead.
> If you purchase your Subscription on Fri/Sat/Sun/Mon then you will need to wait until 10am Tuesday to customise your first box for delivery the following Monday.
Delivery
> On Monday (or Tuesday sometimes, particularly if you are rural) you will receive your veggie box!
> We only deliver to non rural addresses in the Blue Zone (between Auckland and surrounds to the top of the north island). Delivery in chiller box is a flat rate $9.50.
Returning your chiller boxes
> We are more than happy for you to return your chiller boxes in reasonable condition so we can re-use them. Once you have got at least 4 chiller boxes to return, then just contact me at jordan@aotearoamarketgarden.co.nz to let me know. I'll send out a courier ticket with your next order so you can leave them out for the courier to pickup when they come to drop your next order off. Once I receive them, I will credit $2.50 per box returned to your account. To make it cost effective, I'm unable to send you a courier ticket to return less than 4 boxes, although you are welcome to send them back at your own cost.